CS-02Case Study 02 · Finance & Billing SaaS
A trustworthy first impression for a GST billing product
Overview
Sign-in, onboarding and core features for a GST billing product used by businesses.
Problem
A GST billing product for businesses needed sign-in and onboarding that felt secure and simple, because the first screens decide whether a business trusts software with its financial data.
Approach
I treated the first screens as a trust problem: reviewed the QR-code login for security, added clear trust signals and onboarding content, and evaluated in-app guidance tools — then built payroll, timesheets, audit logging and PDF generation on the same foundation.
What I built
- The login and onboarding experience
- A security review of the QR-code login flow
- Trust signals and onboarding content
- An evaluation of in-app guidance tools
- Payroll and timesheet features
- Activity and audit logging
- PDF document generation
Result
A clearer, more trustworthy first impression, with payroll, timesheets, audit logging and PDF generation built on one foundation.
Tech
- Angular
- C#
- .NET
- SQL Server