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CS-02Case Study 02 · Finance & Billing SaaS

A trustworthy first impression for a GST billing product

Overview

Sign-in, onboarding and core features for a GST billing product used by businesses.

Problem

A GST billing product for businesses needed sign-in and onboarding that felt secure and simple, because the first screens decide whether a business trusts software with its financial data.

Approach

I treated the first screens as a trust problem: reviewed the QR-code login for security, added clear trust signals and onboarding content, and evaluated in-app guidance tools — then built payroll, timesheets, audit logging and PDF generation on the same foundation.

What I built

  • The login and onboarding experience
  • A security review of the QR-code login flow
  • Trust signals and onboarding content
  • An evaluation of in-app guidance tools
  • Payroll and timesheet features
  • Activity and audit logging
  • PDF document generation

Result

A clearer, more trustworthy first impression, with payroll, timesheets, audit logging and PDF generation built on one foundation.

Tech

  • Angular
  • C#
  • .NET
  • SQL Server
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